Does your job matter? What we do matters. 

The work of the Maritime and Coastguard Agency (MCA) makes a vital difference to hundreds of people every single day. We prevent the loss of life at sea and on the coast in the UK. People rely on our 24-hour emergency service 365-days a year, whilst our surveyors operate to ensure high standards of safety for all ships and seafarers around the globe. When you join us, you can be confident you are doing work that matters.

We’re currently recruiting for a number of important roles to join our teams across the UK. This is an exciting time to join us and you’ll help us to maintain our aim of being the best maritime safety organisation in the world, and in turn, we’ll support you in your ambitions. Whether that is to develop your knowledge or to climb the career ranks, we’ll be behind you every step of the way.

Together we’ll create a modern, agile, faster-paced organisation. But there’s one thing that will never change: the thing that makes working for the Maritime and Coastguard Agency so special, important and unique – our commitment to ensuring the safety of people at sea and the protection of the maritime environment.

Because what we do matters.

Shared Service Testing and Change Delivery Lead

Salary: ££38,654

Employment Type: Flexible working, Full-time, Homeworking, Job share, Part-time

Location: National

Closing Date: 2nd August 2021


We welcome applications from all communities and we don’t discriminate against any identity. We’re interested to hear from you, regardless of your background.

Shared Service Testing and Change Delivery Lead

Salary: £38,654

Location: National If not based in Southampton , there will be a requirement to travel to this office on estimate 1-2 times per month.

Reporting to: Head of Shared Services

Do you pride yourself on your ability to build key working relationships with a variety of internal and external stakeholders?

Do you thrive in a fast-paced and rapidly changing environment?

Would you love to be a part of an organisation that makes a real difference to people’s lives every day?

If so, we would love to hear from you!

Job description

Working closely with HR and Finance Shared Services Leads, you will exclusively lead on change delivery for MCA’s Share Services, ensuring that business and operational needs are met, and governance controls are in place. You will work in partnership with a variety of suppliers and key internal and external stakeholders to ensure MCA’s share service platform and enabling systems are delivered to the required standards. This is a fantastic opportunity to influence a system that impacts the whole of MCA as an agency, as well as the wider DfT function.

The nature of this role means you will get a view of MCA in its entirety, also working with key stakeholders on a newly developing and highly anticipated FOSS Programme. The Future of Shared Services (FoSS) Programme will design, build and transition the Department for Transport (DfT) to a modernised Enterprise Resource Planning (ERP) platform in 2022, impacting 18,000 people across 5 different organisations within the public sector.

Role Responsibilities include (but are not limited to):

• Leading the delivery team on all system changes that may impact the efficient running of the current or future shared service system.

• Working with all stakeholders across MCA, DfT and associated suppliers.

• Managing the delivery of the Shared Services Change Programme.

• Representing the Shared Services Change Delivery team within DfT, MCA and supplier programme and governance boards.

Please see the attached Role Profile for an in-depth view of the post


About You

To thrive in this role, you will be adept at building strong working relationships, with a proven experience in providing assurance and working with a variety of both internal and external stakeholders. You will be a skilled project manager, demonstrating an ability to work with a variety of third-party suppliers to implement change. This will be coupled with specific experience working with EPR systems or a similar implementation within a HR environment.

We are keen to hear from driven individuals with the capacity to identify complex challenges and follow through with appropriate solutions for the business. These qualities will be combined with well-developed IT skills, particularly the use of MS Excel, PowerPoint and Word.

We are committed to encouraging and enabling our staff to develop in and above their role and will support you through further development opportunities/qualifications.